Category: Blog

  • Six Sigma in Service Sector – a comprehensive review

    Six Sigma in Service Sector – a comprehensive review

    Introduction  I was attending a leadership workshop while working for an insurance broking organization. I mentioned how Six Sigma has major applications and benefits for the organization. The air of dis-agreement amongst my colleagues was total. The general consensus was that Six Sigma is for manufacturing companies. People quoted case studies. They named corporate successes…